There was a fire in our building on May 9, 2024. We are not in a position to operate at this time.
We apologize for any inconvenience this may cause to our guests.
Fortunately, no lives were lost and the fire did not affect the “Kijiji-tei”, the main bathhouse, or the open-air baths.
The official telephone and fax services are currently out of service.
The official e-mail service has been restored, so please contact us here.
e-mail kiji@hoeiso.jp
We apologize for any inconvenience caused by the fire, and ask that you please cancel your reservation.
Thank you for your cooperation.
Translated with DeepL.com (free version)
We are very sorry for the inconvenience caused by the large fire that broke out at our Houei-so.
We apologize for the inconvenience caused to the neighborhood and local residents, as well as for the disappointment of our guests who had made reservations and were considering staying at Houei-so.
In particular, the local firefighters and fire brigade had to work very hard to extinguish the fire.
The narrow frontage of the building on the cliff made firefighting difficult, and they took every possible measure, such as connecting hoses several hundred meters from the rivers in the area.
The fire started on the third floor of the main building below the entrance and quickly spread up and down, and the main building was engulfed in flames and collapsed in front of our eyes. I personally evacuated the building with the help of employees who were engaged in the initial firefighting, but the fire spread quickly. The frustration of not being able to save the 65-year history of the building, which was constructed a few years after the founding of the company, as it disappeared before my eyes was indescribable.
At 4:00 a.m., when the sky began to lighten, the fire was finally close to being extinguished.
The beloved garden, open-air bath, and the 400-year-old detached house “Kijiji-tei” remained so untouched by the fire. The mountain greenery is beautiful,
Thanks to everyone’s efforts, only the main building was spared from the fire.
We were also protected by the employees who found the fire and tried to put it out immediately.
Just beside the entrance, which was engulfed in flames and black smoke, the sign for Houeiso mysteriously remained unscathed. I wondered how the sign must have felt watching the fire.
The encouraging voices of the people around us and the nature that remained intact gave us the feeling that we could rebuild.
The road to rebuilding will be long and arduous, but we are committed to rebuilding because we believe that rebuilding will be our way of repaying our debt of gratitude to everyone who has helped us. We hope that you will warmly watch over us.
Kenichiro Hara, owner of Hoei-sou
Translated with DeepL.com (free version)
Surrounded by Mountains and Nature in the Hakone-Yumoto Area.
Hoeiso is a quiet and peaceful Japanese ryokan, surrounded by beautiful mountains andlush-green nature. We invite you to relax and allow the tranquility
of the surroundingsto soothe your body and soul. Escape from the hustle and bustle of daily life, listen
to the sounds of nature, and enjoy a traditional Japanese lodging experience.
cuisine will be traditional Japanese pheasant kaiseki with pheasant meat.
